Liverpool88 Privacy Policy – Personal Data Protection for Malaysian Players

This Privacy Policy is published by liverpool88 (also known as "liverpool88.biz", "we", or "the Platform") and applies to all personal data collected from you as a member or visitor of the liverpool88 website.

Liverpool88 is the data controller for all personal data collected through our platform, including the liverpool88.biz website and all related services. As data controller, liverpool88 is responsible for ensuring that all personal data processing is carried out in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

This Privacy Policy applies to all liverpool88 services, including online slots, live casino, table games, football sports betting, cricket, badminton, e-sports, progressive jackpots, and all other platform features. By using any part of the liverpool88 platform, you agree to the terms of this Privacy Policy.

Liverpool88 collects several categories of personal data from our members and visitors. The following outlines the types of data we may collect:

Identity & Contact Data

Financial & Transaction Data

Gaming Activity Data

Technical & Usage Data

Liverpool88 collects only the data strictly necessary for the purposes outlined in this privacy policy. We do not collect sensitive personal data such as health information, religious beliefs, or political affiliations unless required for specific legal compliance purposes.

Liverpool88 uses the personal data collected for the following purposes:

Liverpool88 processes your personal data on valid legal grounds under Malaysia's PDPA 2010. Depending on the purpose of processing, the applicable legal basis is:

• Contract Performance: Processing necessary to fulfil the service contract between you and liverpool88 — including account management, deposit and withdrawal processing, and the provision of access to games.
• Legal Obligation: Processing required for liverpool88 to fulfil its legal obligations — including age verification, anti-money laundering compliance, and reporting to relevant authorities.
• Legitimate Interest: Processing for the purposes of fraud prevention, maintaining the security of the liverpool88 platform, and improving service quality — where liverpool88's interests do not override your fundamental rights and freedoms.
• Consent: For marketing and promotional communications — liverpool88 requires your explicit consent. You may withdraw this consent at any time without affecting your other services.

Liverpool88 does not sell your personal data. However, in certain circumstances, we may share your data with the following third parties for legitimate operational purposes:

• Licensed Game Providers: International game providers such as Microgaming, NetEnt, Pragmatic Play, and Playtech may receive the minimum game data required to deliver slots, live casino, and jackpot games to you via the liverpool88 platform. All such providers are bound by strict data processing agreements.
• Payment Processors: Payment service providers that process your MYR transactions via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, and other methods. Only the minimum data required for transaction processing is shared.
• Statutory Authority: Liverpool88 will disclose personal data to Malaysian government authorities or law enforcement agencies where required by law or a valid court order.
• Technology Service Providers: Technical infrastructure providers that support liverpool88's platform operations — such as cloud computing, cybersecurity, and analytics services — are bound by strict confidentiality agreements.

Liverpool88 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• Data Encryption in Transit: All communications between your device and liverpool88's servers are secured using TLS (Transport Layer Security) protocol with 256-bit encryption. This means that every time you log in, make a deposit, or access your account, your data remains unreadable to any party attempting to intercept the connection.
• Data Encryption at Rest: Sensitive personal data stored in liverpool88's databases — including financial information and identity verification records — is encrypted using the latest industry-standard encryption algorithms.
• Role-Based Access Control: Liverpool88 staff may only access member personal data that is relevant to their specific role and responsibilities. Access to sensitive data requires tiered authorisation and is fully logged.
• Continuous Security Monitoring: Liverpool88's infrastructure is continuously monitored by automated threat detection systems and an experienced cybersecurity team to identify and respond to threats in real time.
• Regular Security Testing: Liverpool88 conducts regular penetration testing and security audits to identify and address any vulnerabilities in our systems before they can be exploited.
• Incident Response Procedure: Liverpool88 has a clear incident response procedure in place. In the event of a data breach affecting your personal data, we will notify you and the relevant authorities within the timeframe stipulated by Malaysia's PDPA.

Liverpool88 does not retain your personal data for longer than is necessary for the purpose it was collected, or beyond what is required under Malaysian law. The general data retention principles are as follows:

• Active Account Data: Your personal data is retained for as long as your liverpool88 account remains active, enabling you to continue accessing our services.
• Financial Transaction Records: In accordance with Malaysian legal requirements relating to financial records and anti-money laundering, RM transaction records are retained for a minimum of 7 years after the transaction date, even if the account has been closed.
• Identity Verification Data: Copies of identity documents (MyKad and equivalent) are retained for 5 years after account closure, in accordance with AML/KYC compliance requirements.
• Marketing Data (where consent has been given): Until you withdraw your consent to receive marketing communications from liverpool88.
• Technical & Activity Logs: Technical system logs are retained for a maximum of 24 months for security and troubleshooting purposes.

Once the retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be linked to your identity.

Liverpool88 uses cookies and similar technologies to enhance your experience on our platform. Below are the types of cookies we use:

• Essential Cookies (Required): These cookies are essential for the core functions of the liverpool88 platform — including login, game sessions, and transaction security. Without them, the platform cannot operate. These cookies do not require your consent and cannot be disabled.
• Performance & Analytics Cookies: Helps liverpool88 understand how you use the platform — pages visited, games played, and time spent. This information is used in aggregate form to improve the platform. You may opt out of these.
• Functional Cookies: Stores your preferences such as language, display settings, and game preferences so you don't have to reconfigure them each time you use liverpool88. You may opt out of these.
• Marketing Cookies (with Consent): Used only with your consent to display more relevant liverpool88 content and promotions. You may withdraw this consent at any time through your cookie settings.

You can manage your cookie settings through your web browser preferences or via the privacy settings panel on the liverpool88 platform. Please note that disabling essential cookies may affect platform functionality.

As a liverpool88 member based in Malaysia, you have the following rights under the Personal Data Protection Act 2010 (PDPA):

To exercise any of the above rights, please contact liverpool88's Data Protection Officer by email at support@liverpool88.biz specifying the right you wish to exercise and any relevant details. Liverpool88 will process your request within the timeframe prescribed by Malaysia's PDPA.

Some of the third-party service providers we work with — such as internationally licensed game providers and cloud infrastructure providers — may process data outside Malaysia. When this occurs, liverpool88 ensures that data protection equivalent to Malaysia's PDPA is applied through:

• Legally binding Data Processing Agreements with all third-party providers, requiring them to uphold high data protection standards.
• Selection of providers operating in jurisdictions with recognised data protection standards — including Malta, Isle of Man, and Gibraltar, all of which have comprehensive data protection frameworks.
• Only the minimum data necessary for the specific operational purpose is transferred — not the full player profile.

Liverpool88 is an online gambling platform intended exclusively for adults aged 18 and above. Liverpool88 does not knowingly collect personal data from individuals under the age of 18.

If you believe that an individual under the age of 18 has registered an account on liverpool88 or provided us with their personal data, please contact us immediately at support@liverpool88.biz. Liverpool88 will take immediate action to close the account in question and delete all associated personal data.

Liverpool88 reserves the right to update or amend this Privacy Policy from time to time in line with changes to our business operations, Malaysian legal requirements, or industry best practices.

• Any changes to liverpool88's Privacy Policy will be published on this page with an updated "Last Revised" date.
• For significant changes that affect how we use your personal data, liverpool88 will endeavour to provide notice via your registered email address or through a prominent notice on the platform within a reasonable period before the changes take effect.
• Your continued use of the liverpool88 platform after any Privacy Policy changes are published will be deemed as your acceptance of the revised policy, unless the law requires fresh explicit consent.

If you have any questions, requests, or complaints regarding this Privacy Policy or how liverpool88 handles your personal data, please reach out to us through the following channels:

• Data Protection Officer Email: support@liverpool88.biz
• Email subject: Include "PDPA Request – [request type]" in the subject line
• Live Chat: Available 24/7 via the chat icon on the liverpool88 platform
• Response time: Liverpool88 will process all PDPA requests within 21 business days of receipt

If you are not satisfied with liverpool88's response to your request or complaint, you have the right to lodge a complaint directly with the Department of Personal Data Protection Malaysia (JPDP) under the Ministry of Communications and Multimedia Malaysia.

For more information on the general terms governing use of the liverpool88 platform, please read Terms & Conditions ours. For information on responsible gambling tools, please visit the Responsible Gaming us.